Pecunia
Support
Help, troubleshooting, and contact information.
How can we help?
Thank you for using Pecunia. For questions, technical issues, purchase problems, or feedback, please contact us by email.
Contact SupportFrequently Asked Questions
How do I restore my Premium purchase?
Open Pecunia and use the Restore Purchases option in the app. Make sure you are signed in with the same Apple Account that was used for the original purchase.
Where is my data stored?
Your transactions, categories, budgets, and other financial information are stored locally on your device and synchronized through iCloud.
The developer cannot access your personal or financial data.
How do I recover my data on a new iPhone?
Sign in to the new device with the same Apple Account and make sure iCloud is enabled for Pecunia. Your data should synchronize automatically.
Why is my data not syncing?
Please check the following:
- You are signed in to iCloud.
- iCloud is enabled for Pecunia in your device settings.
- You are using the same Apple Account on all devices.
- Your device has an active internet connection.
- You have enough available iCloud storage.
How do I delete my data?
You can remove locally stored data by uninstalling Pecunia from your device.
Uninstalling the app may not automatically remove data synchronized through iCloud. To remove those copies as well, manage Pecunia's iCloud data from your Apple Account settings.
Does Pecunia collect personal data?
No. Pecunia does not require an account and does not use analytics, advertising, or tracking tools.
How does the Premium purchase work?
Pecunia offers a one-time in-app purchase that unlocks all Premium features. Payments are processed securely by Apple through the App Store.
Report a Problem
When reporting an issue, please include as much of the following information as possible:
- Your iPhone or iPad model.
- Your iOS or iPadOS version.
- Your Pecunia app version.
- A clear description of the issue.
- Steps to reproduce the problem.
- Screenshots, if they are helpful and do not contain sensitive information.
Please do not include financial information, transaction details, passwords, or other sensitive data in support emails.
Feature Requests and Feedback
Suggestions are welcome. You can send feature requests, usability feedback, or general comments to info.pecunia.app@gmail.com.
Privacy
You can read Pecunia's Privacy Policy on the privacy page of this website.
Contact
Support email: info.pecunia.app@gmail.com